What to Know

Does Echo Show Work With the Alexa App?

How Do I Pair the Echo Show With the Alexa App?

Once you’ve provided those credentials, your Echo Show should pair with your Alexa app. You don’t have to go through any additional steps to create this connection. To find your Echo Show in your Alexa app, go to Devices > Echo & Alexa, and you should see your Echo Show in the device list.

Why Does My Echo Show Not Show up In the Alexa App?

Finally, your Alexa app may have become corrupted. Try uninstalling and reinstalling the app to see if that might make your Echo Show device visible when you sign back into the app.

  • Does Alexa need Wi-Fi?
  • No, but Alexa’s offline functionality is very limited. For example, you can still use your Echo as a Bluetooth speaker without Wi-Fi, and can also control alarms and some smart devices using the Echo Show’s touchscreen, but Alexa cannot process voice commands without an internet connection. You can use an Echo device with mobile data by setting up a hotspot.
  • Why is my Echo show not connecting to Wi-Fi?
  • If Alexa won’t connect to Wi-Fi, check your internet connection, then restart your modem and router. If you’re still having problems, restart your Alexa device and move it closer to the router, removing any physical barriers between your router and the Alexa device. When setting up your device with the Alexa pp, the Echo Show must be on the same Wi-Fi network as your mobile device.
  • How do I make video calls on my Echo Show?
  • Say, “Alexa, video call (contact name)” to make video calls on your Echo Show. Alternatively, swipe right on the touchscreen and tap Communicate > Show Contacts > Contact Name > Call. Make sure the camera shutter is open before you start the call.

No, but Alexa’s offline functionality is very limited. For example, you can still use your Echo as a Bluetooth speaker without Wi-Fi, and can also control alarms and some smart devices using the Echo Show’s touchscreen, but Alexa cannot process voice commands without an internet connection. You can use an Echo device with mobile data by setting up a hotspot.

If Alexa won’t connect to Wi-Fi, check your internet connection, then restart your modem and router. If you’re still having problems, restart your Alexa device and move it closer to the router, removing any physical barriers between your router and the Alexa device. When setting up your device with the Alexa pp, the Echo Show must be on the same Wi-Fi network as your mobile device.

Say, “Alexa, video call (contact name)” to make video calls on your Echo Show. Alternatively, swipe right on the touchscreen and tap Communicate > Show Contacts > Contact Name > Call. Make sure the camera shutter is open before you start the call.

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